Public support page
Nexa ProRoute Support & Contact
Get product help, report a technical issue, ask a privacy question or talk to us about using Nexa ProRoute.
Before you send a request
Include the affected area, what you expected, what happened and any non-sensitive error text. Do not send passwords, one-time codes, private keys or full payment-card details.
Access problems
Confirm the email address used for your NexaSquared account and whether the issue affects login or product permissions.
Mobile or offline issues
Include device type, app or browser version, connectivity state and the last successful sync time where known.
Scheduling or routing issues
Include the relevant date, job or route reference without adding unnecessary customer personal data.
For suspected account compromise, data exposure or fraudulent payment activity, stop the affected workflow and clearly mark the request as a security or privacy issue.
Send a Nexa ProRoute request
The form is publicly available. Required details help the team route your request; do not include secrets or unnecessary personal information.