Terms of Service
Nexa ProRoute service terms
Nexa ProRoute supports configured customer, order, service, scheduling, routing, mobile, invoicing, payment-status, inventory, communication and reporting workflows. Available functionality depends on the customer plan, configuration, permissions, connected providers, supported devices and network availability.
Customers are responsible for the accuracy and lawful use of operational data, safe route and work decisions, authorised user access, customer communications, invoice and tax decisions, and reviewing proposed or automated actions before relying on them.
Mobile, offline and connected services
Offline and synchronisation features support temporary connectivity loss but cannot guarantee uninterrupted availability or conflict-free synchronisation in every circumstance. Mapping, messaging, payment and other connected services may be subject to third-party terms, availability and charges.
Assisted features
Digital assistants and automation features may prepare summaries, recommendations or proposed actions. They do not replace professional judgment, legal obligations, safety decisions or required approvals. Users must review material outputs and keep human oversight of consequential actions.